According to the National Bank, scammers are sending messages via messaging apps while posing as central bank employees. To appear credible, they attach forged documents bearing the National Bank’s logo and claim that a user’s account on the state services portal Tunduk has been hacked.

The scammers further allege that the victim’s personal data has been accessed by third parties and that a loan has already been issued in their name. To «save the funds» and prevent financial loss, they instruct people to urgently transfer money to a so-called safe account.

The National Bank stressed that such messages are fraudulent.

The regulator urges citizens not to trust such notifications, not to transfer money to unknown individuals, and not to share verification codes, passwords, or bank card details with third parties.

In case of receiving such messages, citizens are advised to stop communication immediately and contact their bank or law enforcement agencies.